Changing your residence address on your Civil ID in Kuwait is a simple yet important process. Whether you’re moving to a new home or updating your records for official purposes, knowing how to navigate the process will make it smoother. This guide covers everything you need to know—from booking your appointment to collecting your updated Civil ID.

The first step in changing your address is booking an appointment with the Public Authority for Civil Information (PACI). You can do this either through the PACI website or the Sahel app.

Option 1: PACI Website

1. Visit www.paci.gov.kw
2. Click on "Appointment Booking" → This will redirect you to https://meta.e.gov.kw/
3. Log in using your Civil ID number and password. (If you forget your password, click on "Forgot Password" to reset it).
4. Go to "Appointments" → Select "The Public Authority for Civil Information."
5. Under "Service Categories," choose "Tenants" > "Persons Services."
6. Select "Change of Address" → Click "Apply."
7. Confirm and book your appointment.

Option 2: Sahel App

1. Open the Sahel app on your phone.
2. Tap "Appointment Booking" (the bottom button next to notifications).
3. Select "The Public Authority for Civil Information."
4. Choose "Person's Services" and your preferred branch.

Before visiting the PACI office, ensure you have all necessary documents ready:

• Current Civil ID (original + copy)
• Passport (original + copy)
• Recent colored photos
• Rental agreement of the apartment/building
• Recent electricity bill
• If you are staying with someone else:
  • No-Objection Letter (NOC) from the leaseholder
  • Copy of leaseholder’s Civil ID
• Photo of your apartment’s PACI number plate
• Recent rent receipt

On the day of your appointment:

1. Present your appointment confirmation (either printed or on the Sahel app).
2. Submit all required documents.
3. Fill out the address change form (staff may issue a new envelope if needed).
4. Pay the 5 KD fee after your request is approved for a new Civil ID.

After completing the above steps:

1. Wait for an SMS notification.
2. Collect your new Civil ID from the PACI self-service machine.

Important Notes

• Appointments are mandatory: No walk-ins are allowed at PACI.
• Ensure all documents are accurate: Double-check that all your documents are current and correct.