In a major step toward digital transformation, Kuwait’s Ministry of Electricity, Water and Renewable Energy has launched an automated “Right to Access” service on its official website, enabling the public to request information and documents electronically.

Spokesperson Fatima Hayat said the initiative is based on Law No. 12 of 2020 and its executive regulations, reinforcing transparency and public access to information. She noted that applications can be submitted via an online form, with responses provided within a legally defined timeframe.

The new system, linked to the “My Identity” app and KNET payment gateway, ensures confidentiality and security. A step-by-step guide has also been uploaded to assist applicants.

Hayat praised the ministry’s internal sectors for facilitating the shift from paper-based processes, adding that workshops will soon be held to train staff on the new system.