The Ministry of Interior has introduced a facility allowing customers who cannot attend traffic departments in person to complete 18 different traffic transactions through authorized representatives, following electronic authentication via the ‘My Identity’ application.

The service is intended to make traffic procedures easier for people who are unable to visit the concerned departments, allowing their representatives to complete the transactions once the electronic authentication process has been completed.

According to the Ministry, the available services cover vehicle ownership transfers, vehicle export procedures, issuance of replacement number plates for lost or damaged plates, vehicle registration renewal, collection of vehicle number plates and cancellation of vehicle licences.

The facility also covers parental approval for transferring vehicle ownership into the name of a minor, registration of new vehicles and vehicle scrapping procedures.

Other services include new vehicle inspections, driving licence transactions, market permits, transfer of traffic violations, withdrawal of driving licences under the traffic points system, and renewal and issuance of traffic signature approvals.

The remaining services include the release of impounded vehicles and referral of traffic violations to court.

The Ministry said the initiative forms part of its efforts to simplify procedures, improve the services provided to the public and reduce the time and effort required to complete traffic transactions.

By allowing representatives to handle these procedures following electronic authentication, the facility provides an alternative for customers who cannot attend in person while improving the efficiency of service delivery.